topic Re: Can't Connect with Facebook in Archived content

Can't Connect with Facebook

pdoconnell — Thu, 28 Mar 2013 05:18:09 GMT

When I try to attach my Facebook account to my Spotify account, I get the following message:

"Connect to Facebook

Sorry there has been a temporary error, please try again later."

On Facebook, when I go to App Settings -> Spotify -> Edit, I get this error:

"Invalid permission specified

The app requested an invalid permission: whitelisted_offline_access"

I believe I can't use the web client like I would like to until this is resolved, and that would be my preffered option for my desktop (Linux-based).

Re: Can't Connect with Facebook

lumen87 — Thu, 28 Mar 2013 10:56:57 GMT

i have the same problem. i can't connect my spotify account with fb. everything was fine until yesterday i lost connection and i don't know how to bring it back. help, please 😕

Re: Can't Connect with Facebook

user-removed — Thu, 28 Mar 2013 12:42:57 GMT

to make it short: same here

Re: Can't Connect with Facebook

Shalis — Thu, 28 Mar 2013 15:54:36 GMT

My Facebook and Spotify are connected but I get the same error message when I try to change my privacy settings for Spotify.

"The app requested an invalid permission: whitelisted_offline_access"

Re: Can't Connect with Facebook

sammtheman — Thu, 28 Mar 2013 18:29:44 GMT

My Facebook and Spotify are also (theoretically) connected but I get that same error message when I try to change my Spotify app settings in Facebook.

"The app requested an invalid permission: whitelisted_offline_access"

I also can't see what tracks I've shared with others on Facebook through Spotify. (like I used to see a week ago inside Facebook 'Messages')

Re: Can't Connect with Facebook

thenewkidaw71 — Thu, 28 Mar 2013 18:54:26 GMT

I am having this problem too!! HELP!!

Re: Can't Connect with Facebook

hynesight — Thu, 28 Mar 2013 19:04:25 GMT

Same error:

Invalid permission specified

The app requested an invalid permission: whitelisted_offline_access

Re: Can't Connect with Facebook

user-removed — Fri, 29 Mar 2013 10:27:03 GMT

~~Looks like it's solved. Thanks!~~

still buggy 😞

Re: Can't Connect with Facebook

Peter__ — Fri, 29 Mar 2013 12:12:36 GMT

Hey guys 🙂

I am going to escalate this as an issue to the Spotify community team, would anyone be able to post a link to a screenshot of this error (since I can't seem to reproduce)?

Also, are you all using Facebook to login or are you using dedicated Spotify accounts which are linked to Facebook?

Thanks

Peter

Re: Can't Connect with Facebook

user-removed — Fri, 29 Mar 2013 12:50:04 GMT

I have a dedicated account.

1. http://db.tt/CHpuclH8

and when i click on "Edit"

2. http://db.tt/1KxSCREG

edit: It shows "connected" there, but songs will not share, playlists not updated etc. ... weird behaviour

Re: Can't Connect with Facebook

Peter__ — Fri, 29 Mar 2013 13:08:21 GMT

Okay, thanks for the information. I have escalated this as an issue to the Spotify team.

Peter

Re: Can't Connect with Facebook

user-removed — Fri, 29 Mar 2013 14:29:46 GMT

I also have this issue!

Re: Can't Connect with Facebook

zoldar1971 — Fri, 29 Mar 2013 15:57:16 GMT

I can connect to spotify 🙂 but I do have the "whitelisted_offline_access" problem when trying to edit the Spotify app settings in Facebook 😞

Re: Can't Connect with Facebook

user-removed — Fri, 29 Mar 2013 18:31:51 GMT

I fixed it just now on my computer...

In the App settings area of FB, I deleted Spotify completely... I was also logged out of the spotify app... then I relogged into Spotify by logging in with FB and the original connect accounts thing came up and asks you how much do you want to share your activity (only me, friends, custom...)...... I chose custom and set my prefs... I think originally I must have hit only me.

I will say however... I am still getting that same whitelisted_offline_access error message if I try update in FB... but at elast I can share what I'm listening to...

Re: Can't Connect with Facebook

RickoMeyers — Sun, 31 Mar 2013 13:56:04 GMT

I had the same problem.

Delete spotify from FB Apps, go to this link:

https://www.spotify.com/us/account/social/facebook/

On the spotify page it says:

Connect to Facebook

If you are having problems connecting to Facebook through Spotify, you can manually enable Facebook right here from the website.

You can then select your sharing settings. This worked for me

Re: Can't Connect with Facebook

themNu — Sun, 31 Mar 2013 20:35:52 GMT

also same problem:(

and can't see my friends in spotify desktop app and iphone app....:/

Re: Can't Connect with Facebook

RickoMeyers — Sun, 31 Mar 2013 22:49:11 GMT

Did you try my solution?

Re: Can't Connect with Facebook

user-removed — Mon, 01 Apr 2013 07:10:44 GMT

RickoMeyers schrieb:
Did you try my solution?

"Tinkering" sucks. They should simply fix this issue. That's not nuclear physics. 🙂

Re: Can't Connect with Facebook

KaramEllen — Mon, 01 Apr 2013 07:24:55 GMT

have this issue too..

And I cant see friends activity..:(

Re: Can't Connect with Facebook

Taylor — Mon, 01 Apr 2013 07:59:03 GMT

@flash_radwar wrote:
RickoMeyers schrieb:
Did you try my solution?
"Tinkering" sucks. They should simply fix this issue. That's not nuclear physics. 🙂

Hi,

As Peter has stated, he escalated this as an issue to the Spotify team. They should be working on it now, just give it a little time and it should all be sorted for you 🙂

Anthony