topic Reformatted Playlists in Archived content

Reformatted Playlists

djerniehoule — Sun, 31 Mar 2013 12:27:58 GMT

I had to reformat my computer, now when I re-installed Spotify all of my playlists are gone. I had this issue before and someone from Spotify re-activated my playlists. There are many, so I am hoping this can be done again?

Re: Reformatted Playlists

Taylor — Sun, 31 Mar 2013 12:39:51 GMT

Hi,

You can do this again if you want, just do what you did last time.

Please see this post for more information: https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Deleted-a-Playlist/td-p/180006

However this shouldn't happen as all your playlists are stored in your account on the servers, not on your computer. But yes you can get your playlists reactivated, just submit a support ticket or wait for staff to see this post.

Feel free to let me know if there's anything else I can do to help 🙂

Anthony

Re: Reformatted Playlists

Peter__ — Sun, 31 Mar 2013 14:27:31 GMT

@djerniehoule wrote:

I had to reformat my computer, now when I re-installed Spotify all of my playlists are gone. I had this issue before and someone from Spotify re-activated my playlists. There are many, so I am hoping this can be done again?

Hey! Welcome to the community 🙂

It sounds like you might have accidentally created and logged into a duplicate account which is normally the case when all of your playlists disappear.

Try following the steps outlined in this post and see if they can get you back into your original account. If not, there is a link in that post to get in touch with the Spotify team directly.

Peter