topic Re: Can't update payment method in Archived content

Can't update payment method

phoenixlistenin — Tue, 02 Apr 2013 14:24:38 GMT

I'm trying to upgrade my account by changing my payment method. When I click on "Change payment method or card details" I get

502 Bad Gateway

nginx

Re: Can't update payment method

Taylor — Tue, 02 Apr 2013 14:43:28 GMT

@phoenixlistenin wrote:
I'm trying to upgrade my account by changing my payment method. When I click on "Change payment method or card details" I get

502 Bad Gateway
nginx

Hi,

Same here, guessing there's a bug somewhere in the link, or the servers are having a bit of trouble.

Should be noticed by someone who deals with the website soon I imagine.

[Update]: Yep, all working fine for me now, should work for you now phoenixlistenin 🙂

Anthony

Re: Can't update payment method

Peter__ — Tue, 02 Apr 2013 14:40:37 GMT

Can you try again now? Seems to be working for me again.

Peter

Re: Can't update payment method

tristandehoop — Tue, 02 Apr 2013 14:57:16 GMT

Nope, still can't activate my code

Re: Can't update payment method

Taylor — Tue, 02 Apr 2013 14:59:35 GMT

@tristandehoop wrote:
Nope, still can't activate my code

Hi,

Your code? Is this a Spotify gift card?

Please go to this link to redeem spotify codes: https://spotify.com/redeem

Anthony 🙂

Re: Can't update payment method

tristandehoop — Tue, 02 Apr 2013 15:14:30 GMT

I know you must do it there, but it doesn't work

Re: Can't update payment method

Taylor — Tue, 02 Apr 2013 15:18:05 GMT

@tristandehoop wrote:
I know you must do it there, but it doesn't work

Hi,

I'm guessing they messed something up with the website, someone else just posted about this; so assume it's an issue with the website. Hopefully they will fix it soon, just sit tight! Your spotify code will not devalidate any time soon, and it only starts when you redeem it.

Anthony 🙂

Re: Can't update payment method

akkemaymars — Tue, 02 Apr 2013 16:18:53 GMT

I am having the same problem, when I go to spotify.com/redeem and I fill in the PIN nothing happens.

Re: Can't update payment method

Taylor — Tue, 02 Apr 2013 16:21:21 GMT

@akkemaymars wrote:
I am having the same problem, when I go to spotify.com/redeem and I fill in the PIN nothing happens.

Hi, and welcome to the Spotify community!

I believe this is a bug with the website. Hopefully whoever is meant to be dealing with the website over at spotify is dealing with it! Sorry for the inconvenience, hopefully they will fix it soon!

Anthony 🙂