topic Re: Problem resetting password in Archived content

Problem resetting password

AntonRoth — Wed, 03 Apr 2013 14:15:40 GMT

Just made a new account on spotify and it said that something went wrong. Then I try again and now my email and username is already in use. I use the password reset and get an email but when i click the link following message appears on spotify:

Seems this took a while

You have been logged out for security reasons, please click the reset link in the email you recieved again to continue.

I've clicked the link several times after that but still get the same message. I want to use this email so i need a solution.

//Adrian

PS. sent this from my brothers account

Re: Problem resetting password

Taylor — Wed, 03 Apr 2013 14:35:29 GMT

@AntonRoth wrote:
Just made a new account on spotify and it said that something went wrong. Then I try again and now my email and username is already in use. I use the password reset and get an email but when i click the link following message appears on spotify:

Seems this took a while

You have been logged out for security reasons, please click the reset link in the email you recieved again to continue.

I've clicked the link several times after that but still get the same message. I want to use this email so i need a solution.
//Adrian
PS. sent this from my brothers account

Hi,

Please send a support ticket over on the contact form: https://www.spotify.com/about-us/contact/

Someone over at Spotify should be able to help you out

Anthony 🙂

Re: Problem resetting password

AntonRoth — Fri, 05 Apr 2013 17:23:58 GMT

Okay, thanks!