topic Re: Payment accepted first time, second time not in Archived content

Payment accepted first time, second time not

hunswoth — Sat, 13 Apr 2013 07:01:30 GMT

I began using Unlimited in early march. I live in Finland. I paid with my debit card that is "Verified by Visa". On the next payment the card was declined. I have tried many times, with no success. I asked my bank about this and was told that the fault is in Spotify's certificates. Could this problem be fixed over time?

Re: Payment accepted first time, second time not

Adam — Sat, 13 Apr 2013 09:17:56 GMT

Hey hunsworth,

There's nothing specific that we can see wrong with your account so it'd be best to get in touch via our contact form so we can figure out what the problem is. Let us know the case number you get back and we'll chase that up for you.