topic Re: Premium accont in Archived content

Premium accont

1169906604 — Sat, 13 Apr 2013 21:25:33 GMT

the 30 days free premium had finish and i want to re-activate my premium accont...

i already payed but the doesnt change for premium.

why?

Re: Premium accont

Peter__ — Sat, 13 Apr 2013 21:40:33 GMT

Hey! Welcome to the community 🙂

Can you try the steps in this post and see if they help?

Peter

Re: Premium accont

1169906604 — Tue, 23 Apr 2013 21:08:13 GMT

Subscription status

You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged 6.99 EUR on 2013-05-23 unless you cancel your recurring payment.

still nothing..... i restart, i re-install and still nothing!.... and spotify already charge for premium.... better and better

Re: Premium accont

Peter__ — Tue, 23 Apr 2013 22:54:44 GMT

@1169906604 wrote:

Subscription status

You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged 6.99 EUR on 2013-05-23 unless you cancel your recurring payment.

still nothing..... i restart, i re-install and still nothing!.... and spotify already charge for premium.... better and better

It looks like you have only just upgraded maybe?

If so, sometimes there is a short delay between your account going premium and it being recognised on all of your devices. Try leaving it for an hour and then trying again. Also be sure you are logging into the correct account on your devices.

Peter

Re: Premium accont

Paulotubino — Tue, 23 Aug 2016 15:53:01 GMT

I'm having trouble with spotify are charged on my card 2 times how do I solve?