https://community.spotify.com/t5/Archived-content/Change-payment/m-p/364446#M46728 <P>I had lost my card and had to cancel it. I got a new one and I&nbsp;know&nbsp;for a fact because I can look at my bank statement&nbsp;and see&nbsp;that there is money in there. It still says declined. I even tried a different credit card. Help?</P> Sun, 14 Apr 2013 22:14:38 GMT OliviaSkully 2013-04-14T22:14:38Z https://community.spotify.com/t5/Archived-content/Change-payment/m-p/364446#M46728 <P>I had lost my card and had to cancel it. I got a new one and I&nbsp;know&nbsp;for a fact because I can look at my bank statement&nbsp;and see&nbsp;that there is money in there. It still says declined. I even tried a different credit card. Help?</P> Sun, 14 Apr 2013 22:14:38 GMT https://community.spotify.com/t5/Archived-content/Change-payment/m-p/364446#M46728 OliviaSkully 2013-04-14T22:14:38Z https://community.spotify.com/t5/Archived-content/Change-payment/m-p/364486#M46729 <P>Hey! Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> <P>&nbsp;</P> <P>Can you just double check that your new card meets all of the requirements outlined in&nbsp;<A href="http://support.spotify.com/problems/#!/article/payment-problem" target="_self">this help page</A>&nbsp;most importantly it being registered in the same country as your Spotify profile.&nbsp;</P> <P>&nbsp;</P> <P>Spotify normally can't see much detail about your card being declined, but the payments team might be able to give you some more assistance if you email in via the&nbsp;<A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_self">support form</A>.&nbsp;</P> <P>&nbsp;</P> <P>Peter</P> Sun, 14 Apr 2013 22:55:29 GMT https://community.spotify.com/t5/Archived-content/Change-payment/m-p/364486#M46729 Peter__ 2013-04-14T22:55:29Z