topic Re: Deactivated Facebook, Can't Login to Spotify in Archived content

Deactivated Facebook, Can't Login to Spotify

user-removed — Thu, 11 Apr 2013 11:51:28 GMT

I deactivated my Facebook account. Spotify no longer recognizes my username and password but only my Facebook credentials. So every time I login using that information, it reactivates my Facebook.

Please tell me what username/password I used to have in order to login to my Spotify please. Or tell me what I need to do to UNSYNC my Facebook from my Spotify seeing as how my Facebook is deactivated. Thanks in advance.

Email: freebee2011@hotmail.com

Re: Deactivated Facebook, Can't Login to Spotify

Peter__ — Thu, 11 Apr 2013 11:53:43 GMT

Hey! Welcome to the community 🙂

When you registered for Spotify, did you get a Spotify username and password or did you just register using your Facebook details?

Peter

Re: Deactivated Facebook, Can't Login to Spotify

user-removed — Thu, 11 Apr 2013 11:58:25 GMT

When I originally signed up for Spotify I was given a Spotify Username. It wasn't until later that I had sync'd my Facebook to my Spotify account.

Re: Deactivated Facebook, Can't Login to Spotify

Sam — Thu, 11 Apr 2013 11:59:48 GMT

freebee2012 - If you could contact us here, we'll be able to sort it out for you.

Re: Deactivated Facebook, Can't Login to Spotify

user-removed — Thu, 11 Apr 2013 12:03:45 GMT

I have already gone to that form, as soon as I click the first drop-down topic, nothing happens. It's broken. I can't go to the second drop-down it's greyed out. Had to resort to this community thread. Please advise.

Re: Deactivated Facebook, Can't Login to Spotify

Peter__ — Thu, 11 Apr 2013 12:05:40 GMT

@user-removed wrote:

I have already gone to that form, as soon as I click the first drop-down topic, nothing happens. It's broken. I can't go to the second drop-down it's greyed out. Had to resort to this community thread. Please advise.

Try this one?

Peter

Re: Deactivated Facebook, Can't Login to Spotify

user-removed — Thu, 11 Apr 2013 12:40:55 GMT

I submitted this new form.

Also, Peter... the response I got from you below makes no sense:

Log on to the Spotify Community.
Click My Profile.
Click the Subscriptions & Bookmarks tab.
Change your settings and click Save Changes.

Thanks for being a Spotify Community member.

Your Spotify Community Team

The Subscriptions & Bookmarks tab you're mentioning isn't there, only Subscriptions. And you say to "Change your settings" without telling me what actually needs to be changed in order to login to Spotify without my Facebook credentials. I want to unsync my Facebook and be able to use my old Spotify username that I was given at the beginning of signing up for this service. Please tell me how I am to do this and please be more specific than "Change your settings" please. The help is greatly appreciated, thanks in advance!

Re: Deactivated Facebook, Can't Login to Spotify

Peter__ — Thu, 11 Apr 2013 13:17:57 GMT

The text you have posted above is part of the automated reply you get from the community when someone replies to your topic (not me), and refers to managing your email subscriptions on the community, nothing to do with your actual Spotify account 😉

Peter