topic Re: Offline Access Withdrawn in Archived content

Offline Access Withdrawn

GQ — Wed, 17 Apr 2013 19:18:28 GMT

Also my Nexus 4 doesn't show up on my devices when I connect it to the same wifi as my PC. Any fixes?

Re: Offline Access Withdrawn

Taylor — Wed, 17 Apr 2013 19:24:25 GMT

@GQ wrote:
Also my Nexus 4 doesn't show up on my devices when I connect it to the same wifi as my PC. Any fixes?

Hi,

Have you tried logging out and in again for offline access? Please note there is a limit of 3 devices that can have offline songs on them.

Check that your firewall allows Spotify on TCP for the connection thing, my device didn't show up until I created a TCP firewall exception for it.

Anthony 🙂

Re: Offline Access Withdrawn

Mowi — Wed, 17 Apr 2013 19:26:51 GMT

Here are few threads listing same kinds of issues.

http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Cache-location-and-offline-access-has-been-withdrawn/td-p/368606

http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Need-your-offline-devices-reset-Post-here/td-p/173886

Re: Offline Access Withdrawn

GQ — Wed, 17 Apr 2013 19:43:56 GMT

I only started having this problem after restarting spotify with the 0.90 update. I've been using spotify for almost a year now and this never happens.

Re: Offline Access Withdrawn

Peter__ — Wed, 17 Apr 2013 22:43:54 GMT

@GQ wrote:

I only started having this problem after restarting spotify with the 0.90 update. I've been using spotify for almost a year now and this never happens.

Did you have a custom cache location set in your Spotify preferences?

It appears there is an issue with the cache location reverting to default which would give you this error (since another cache is treated as another device).

Peter

Re: Offline Access Withdrawn

GQ — Thu, 18 Apr 2013 04:17:14 GMT

Yep. I'm on a pair of 128GB SSD's on my main drive and use my 1TB back up drive as cache for spotify.