topic Re: Starred items do not save in Archived content

Starred items do not save

illz — Sat, 20 Apr 2013 00:05:56 GMT

I made a new account, and anything I star does not get saved. In mobile the starred playlist does not load at all. I submitted help on the 16th, but no response. I tried logging out and in.

#: 00647356

Re: Starred items do not save

Taylor — Sat, 20 Apr 2013 09:10:18 GMT

Hi, and welcome to the community!

Have you tried a clean reinstall of Spotify as well? It may well be a bug, as a few users have posted about this lately.

Anthony 🙂

Re: Starred items do not save

Sam — Sat, 20 Apr 2013 11:09:06 GMT

illz - I can see starred tracks in your account, is it working now?

Re: Starred items do not save

illz — Thu, 02 May 2013 06:05:55 GMT

It was working, but it did it again. I'm going to try to re-install in 6 hours.

Re: Starred items do not save

kbassman — Sat, 21 Sep 2013 21:22:04 GMT

I have the same problem with both my iphone 4gs and my ipad mini. I am about to leave Spotify if I can't get this fixed.

Re: Starred items do not save

kbassman — Sat, 21 Sep 2013 21:23:27 GMT

I've reinstalled spotify to both my ipad and iphone. I am logged into the same account across my desktop, iphone and ipad. I synched my playlists and starred items to my iphone, but starred items did not come over.

Re: Starred items do not save

Peter__ — Mon, 23 Sep 2013 11:30:54 GMT

@kbassman - Can you try logging into the web player and starring a track from there and see if that will then fix your sync issue?

Peter