topic Re: Lost my pre play playlist. in Archived content

Lost my pre play playlist.

SimonMa — Sun, 21 Apr 2013 23:39:49 GMT

Hey. I did the clean reinstallation because of the friend tab not working properly. Before I did it i had added all queued tracks to a special playlist called "pre play" "pre" "pre-play queue" "to play/listen" or something similiar.There were at least 5 of them, when i added some new music I deleted the old one i created the new one and got only one.

I uninstalled and then installed Spotify successfully and noticed my playlist was gone...It looks like this: http://i.imgur.com/c1TW4D3.jpg I thought it would be saved online. I am quite sad- lost about 700 tracks to listen. Is there a remedy? Activity tab is still not working properly, but it's not my main issue just now. The playlist is more important. Is there a chance to retrieve my it?

I used Revo Unistaller and I managed to find my "user" folder and there are some playlists in .BNK extension. I hope you have a possibility to restore my playlist. Thanks

Edit: I'm sorry about creating a new thread. I noticed a topic "deleted a playlist?" a few mins ago. Feel free to move my post there. Sorry

Re: Lost my pre play playlist.

Peter__ — Mon, 22 Apr 2013 01:10:19 GMT

Hey! Welcome to the community 🙂

Just fill in the form on the playlist recovery topic and the Spotify team will look into getting this sorted for you.

Peter

Re: Lost my pre play playlist.

SimonMa — Mon, 22 Apr 2013 06:47:34 GMT

Thanks for a quick reply. I filled in the form, and I am waiting for the results.

Re: Lost my pre play playlist.

johnnybrown — Fri, 26 Apr 2013 21:07:11 GMT

need to burn to cd

Re: Lost my pre play playlist.

johnnybrown — Fri, 26 Apr 2013 21:08:00 GMT

how do i burn to cd

Re: Lost my pre play playlist.

Taylor — Fri, 26 Apr 2013 21:12:59 GMT

@johnnybrown wrote:

how do i burn to cd

Hi, and welcome to the community!

Unfortunately, it is not possible to burn from Spotify to a CD. This is because Spotify is for streaming and on premium although you have offline syncing; the songs are encrypted so only Spotify can play them. Otherwise people would buy premium, burn all their playlists to CD, then cancel their subscription; and that is piracy.

Anthony 🙂

Re: Lost my pre play playlist.

SimonMa — Sat, 27 Apr 2013 23:15:21 GMT

So today, i lost my whole play queue again- about 400tracks... I didn't create any playlist for that, because i didnt see any reason. Is there a chance to restore it? Second question: What about my problem from the top of the thread, i submitted my problem via the questionnaire, but still no answer... I really like Spotify, but it's starting to irritate me. I'm quite upset now- the whole play queue for the next week is gone again....