Absolute Joke

desacrator — Mon, 22 Apr 2013 10:03:16 GMT

Look, I have been trying to subscribe for over a week...
I am being extremely patient here, any other service that was this difficult to subscribe to I would have given up long ago and ranted about it on facebook.
The problem is, i have an australian Bank account, i am in germany at the moment I also travel to other countries frequently.
Now i cannot change my country details even though i am now paying for Premium. I do not own any german cards nor have an account with any german or european financial institution.
So what do i do now?

Change country

You can only change your country if you have a payment method (e.g. a credit card) registered in that country.
(really?)

Could not update payment details

Sorry, we could not update your payment details.

So im paying $12.50 AUD a month for a service i cannot use?

Im not trying to be a pain in the ass, but if this really is supposed to be the future of music, Im more than happy to support it.
I want to listen to my music and im more than willing to pay.
If you make it this difficult, Then, **bleep**, Id rather visit pirate bay.
I hope you can find a solution, after all what is the point of subscribing for unlimited music, if i cant listen to it abroad?

Re: Absolute Joke

Johntheone — Mon, 22 Apr 2013 10:25:10 GMT

I hope they sort this for you. Have you considered tricking the system, purchasing via a gift card - to yourself?

Re: Absolute Joke

Peter__ — Mon, 22 Apr 2013 10:28:34 GMT

If you have paid for the service, what is your subscription status on your online overview?

If it says you are on unlimited or premium, you should be able to log in anywhere in the world without restriction therefore no need to update your country.

Peter

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Absolute Joke

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