Logging in issue

Maxobrien2 — Mon, 22 Apr 2013 23:16:19 GMT

Hi, the card we pay for spotify with had to be cancelled and since we logged the new card details, we cannot get onto spotify premium or access playlists from mobile devices etc

Re: Logging in issue

Peter__ — Tue, 23 Apr 2013 09:13:07 GMT

Hey! Welcome to the community 🙂

First thing to check is your subscription is still active on your online overview?

If it says free, you need to resubscribe. Otherwise if it says premium you should be good to go!

If you are having issues getting your premium recognised on your devices, I would suggest you have a read at and try the steps outlined in this post.

Peter

topic Re: Logging in issue in Archived content

Logging in issue

Re: Logging in issue