I've a problem using Spotify!

simongustafsson — Wed, 24 Apr 2013 19:21:36 GMT

When i'm loging in i'm on 2 accounts, first my normal spotify account and then my facebook account. On my spotify account i don't remember the email (it's just an fake email wich i made when i was younger.) So here's the problem, i wanna change email but i can't cause i've two passwords, one from my facebook(wich i remember) and one from the old normally spotify before i used it with facebook. So here's the question: How do i get my password for my spotify account back, without the normally Spotify email.

Sorry for my English.

Thanks

-Simon

Re: I've a problem using Spotify!

Peter__ — Wed, 24 Apr 2013 19:30:47 GMT

Hey! Welcome to the community 🙂

If you get in touch with the customer services team directly using the online contact form they will be able to help you recover that old account.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

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I've a problem using Spotify!

Re: I've a problem using Spotify!