topic Re: Offline playlist. in Archived content

Offline playlist.

AidanQ10 — Wed, 01 May 2013 22:04:56 GMT

my offiline won't work at all. no songs will sync! Why is this happening ?

Re: Offline playlist.

user-removed — Wed, 01 May 2013 22:11:02 GMT

Thanks for message.

Do you have this problem still after clean re-install? And what is your platform:))

Thanks!

Re: Offline playlist.

AidanQ10 — Wed, 01 May 2013 22:38:54 GMT

yes i still have the problem after re installing the app.
what do you mean by platform?

Re: Offline playlist.

user-removed — Wed, 01 May 2013 22:39:58 GMT

Where you use your Spotify?

Android, Windows 7, Mac etc?

Re: Offline playlist.

AidanQ10 — Wed, 01 May 2013 22:43:47 GMT

iPhone, updated to the latest software.

Re: Offline playlist.

user-removed — Wed, 01 May 2013 22:48:21 GMT

Thanks!

Do you use mobile network or wifi for doawnloading?

If mobilenetwork, go to Settings in app and toggle the sync over 3G/4G button.

Re: Offline playlist.

AidanQ10 — Wed, 01 May 2013 22:53:34 GMT

i use wifi when downloading.

Re: Offline playlist.

user-removed — Wed, 01 May 2013 22:56:49 GMT

There is some reports in iOs with this.

I report this to Spotify now:)))

Re: Offline playlist.

AidanQ10 — Wed, 01 May 2013 22:57:25 GMT

thanks very much, do you if it will work once you report it?

Re: Offline playlist.

user-removed — Wed, 01 May 2013 22:58:53 GMT

I asked one to comment this. Watch this space.

Try to download Offline with mobilenetwork or with another wifinetwork to see if that helps:))

Re: Offline playlist.

AidanQ10 — Wed, 01 May 2013 23:00:12 GMT

I have tried offline with mobile network and a different wifi, still no luck.

Re: Offline playlist.

user-removed — Wed, 01 May 2013 23:01:39 GMT

Hey, thanks.

Let's see what staff can add to this.

Re: Offline playlist.

AidanQ10 — Wed, 01 May 2013 23:02:46 GMT

thanks a lot, much appreciated.

Re: Offline playlist.

user-removed — Wed, 01 May 2013 23:05:47 GMT

Also try clean re-install of Spotify.

Delete Spotify, boot your phone and then install Spotify back.

Re: Offline playlist.

Sam — Thu, 02 May 2013 13:22:53 GMT

AidanQ10 - How much free space do you have on your phone?

Re: Offline playlist.

AidanQ10 — Thu, 02 May 2013 14:37:19 GMT

about 2gb