topic Re: Missing Tracks in Archived content

Missing Tracks

todspur — Tue, 07 May 2013 17:51:53 GMT

I am new here - was on spotify before but my old apple OSX couldn't keep up with Spotify revisions (complicated as to why I couldn't upgrade). Have a nice new mac so got on board again. Have spent a happy week or so compiling 900+ tracks. Yesterday was at around 975. Just opened it up to take it ip to the 1000 and somehow I am back down to 500 or so in the library and my main playlist is down to 215. Any ideas as to what has happened - have I made a schoolboy error - and how I can get it back before I sign off from spotify again for good?

Todspur

Re: Missing Tracks

Taylor — Tue, 07 May 2013 20:20:34 GMT

Hi, and welcome to the community!

Have you tried going to the Spotify preferences and unitcking 'hide unplayable tracks'? They may have been removed from Spotify and if that is ticked it will make them disappear from the playlist.

Anthony 🙂

Re: Missing Tracks

Sam — Tue, 07 May 2013 20:23:17 GMT

Hi there,

Welcome to the Community! What's the name of the playlist you've been having trouble with? We can have a look into it.

Re: Missing Tracks

todspur — Tue, 07 May 2013 20:35:01 GMT

Thanks Sam, it is called 'all'

Re: Missing Tracks

Sam — Tue, 07 May 2013 20:53:25 GMT

todspur - I'm only seeing 215 tracks in there, and nothing's been mass deleted recently. Is that definitely the playlist that had nearly a thousand songs on?

Re: Missing Tracks

todspur — Tue, 07 May 2013 20:59:04 GMT

Yes, definitely. I was even with someone who can verify it was the case. That's the problem. Similarly if I look in my library there are now only 500 or so. It's a pain.