topic Re: Notifications in Archived content

Notifications

lukelandry — Wed, 08 May 2013 23:40:39 GMT

I keep getting notifications that songs are being added from a playlist I unsubscribed to. How do i get rid of this? It is pretty annoying

Re: Notifications

Peter__ — Thu, 09 May 2013 08:51:31 GMT

Hey 🙂

There was an issue with the unsubscription system a while back which might mean you where not correctly unsubscribed. Can you try resubscribing and then unsubscribing a few times? That is normally all it takes for the system to catch up 😉

Peter

Re: Notifications

lukelandry — Mon, 20 May 2013 02:51:15 GMT

yeah that isn't working. any other ideas?

Re: Notifications

Peter__ — Mon, 20 May 2013 11:01:34 GMT

If you get in touch with the customer services team directly using the online contact form they can forcably remove the playlist link on your account. Sorry for the hassle!

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter