topic Re: Why in Archived content

Why

muqojin — Mon, 13 May 2013 13:34:20 GMT

Why did i pay twice for premium on the same day in my bank it says i paid 200 danish kroner 13.05.2013???

Re: Why

Peter__ — Mon, 13 May 2013 13:36:04 GMT

Hey! Welcome to the community 🙂

That is strange, when does your subscription status on your online overview say payment is next due?

Peter

Re: Why

muqojin — Mon, 13 May 2013 13:41:36 GMT

You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged kr 99,00 on 2013-06-09 unless you cancel your recurring payment.

is what it says

Re: Why

Adam — Mon, 13 May 2013 13:45:03 GMT

This is something our payments team will be able to help out with. They'll be able to explain what happened. Get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly.

Re: Why

muqojin — Mon, 13 May 2013 14:01:51 GMT

thx for the links and help will hope we find a solution to this problem 🙂