topic Deleted a Playlist? in Archived content

Deleted a Playlist?

Mariog — Mon, 20 May 2013 08:41:08 GMT

i delete a list from my phone because have a different name of the one on my desktop, and now i cant find my playlist, can you helpme

Re: Deleted a Playlist?

Adam — Mon, 20 May 2013 08:42:49 GMT

I think I've just recovered it for you (had about 1000 tracks, right?). It should appear at the bottom of your list of playlists next time you log in. 🙂

Re: Deleted a Playlist?

Mariog — Mon, 20 May 2013 08:45:24 GMT

thanks i there now

Re: Deleted a Playlist?

Mariog — Mon, 20 May 2013 23:11:49 GMT

another favor, i have that list in my desktop on my work, but in the one of my laptop dosent appear,
how can i do so i can have sincronized both computers and have the one on my desktop here

Re: Deleted a Playlist?

Peter__ — Mon, 20 May 2013 23:17:23 GMT

@Mariog wrote:

another favor, i have that list in my desktop on my work, but in the one of my laptop dosent appear,
how can i do so i can have sincronized both computers and have the one on my desktop here

Are you logging into the same account on both computers?

Peter

Re: Deleted a Playlist?

Mariog — Mon, 20 May 2013 23:49:38 GMT

yes same account, is my facebook account, the starred song are sincronized butt not the playlists

Re: Deleted a Playlist?

Peter__ — Tue, 21 May 2013 12:28:44 GMT

@Mariog wrote:

yes same account, is my facebook account, the starred song are sincronized butt not the playlists

Strange, can you see the names of the playlists on both devices (and they are blank) or are the names not even showing up?

Peter

Re: Deleted a Playlist?

Mariog — Tue, 21 May 2013 13:53:33 GMT

He names of the playlist are different, my laptop have the old playlist, one is the same but is still woth the old name and not sincronized, i try to delete spotify an reinstalled but still doesnt work

Re: Deleted a Playlist?

Mariog — Thu, 23 May 2013 12:22:12 GMT

i see different names, the one in my laptop i see my old playlist, and i also have other playlist i already delete, the only that doesnnt sincronized is the one i want (Instant Crush -993 songs)

Re: Deleted a Playlist?

Peter__ — Fri, 24 May 2013 13:02:54 GMT

Not really sure what is going on here. I would suggest you get in touch with the customer services team directly using the online contact form and they will be able to look into your account a little closer and investigate what is going on!

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter