Problems purchasing Spotify Premium

churd — Mon, 20 May 2013 09:06:47 GMT

I'm having technical problems while attempting to purchase Spotify Premium. I've tried for the past 3 days now and no luck. Every time I try, I log in using my Facebook account using Google Chrome as my phone's mobile browser. It then asks me to click a button to confirm my purchase then takes me to Facebook where it simply claims I'm not logged into Facebook. However, just moments prior I logged in to logon to Spotify.

I've tried several things:

I've edited my payment method

I've logged in and out of both Spotify and Facebook several times.

I've changed my Facebook password.

I've cleared my mobile browser's complete browsing history.

I've tried using another browser, even.

Even though I don't for see it being the issued, I've even tried deleting both Facebook and Spotify's apps fr my Droid RAZR.

And I've definitely got enough in my Checking account.

Nothing seems to help...

Re: Problems purchasing Spotify Premium

Adam — Mon, 20 May 2013 09:10:14 GMT

Have you tried subscribing via a computer browser? Our mobile site does sometimes struggle with payment issues.

Re: Problems purchasing Spotify Premium

Chas — Wed, 19 Jun 2013 17:34:11 GMT

How is this problem still here a year later? I've used my desktop computer with both Explorer and Chrome and I've reentered my payment info and I keep getting looped backwards.

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Problems purchasing Spotify Premium

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