topic Re: Email - Facebook in Archived content

Email - Facebook

alishahesling — Tue, 21 May 2013 14:41:18 GMT

Okay...

My spotify is connected through my facebook and the email address I use for my facebook (and now spotify) I CANNOT acssess at all.

I went on facebook and changed the primary email address to my current one and deleted the old email that i no longer have acssess to; however spotify hasnt updated this, I done this yesterday.

I need to change the email because I want to use spotify on my phone and it needs to send me an email in order for me to do this.

How do I change the email please help!!

Re: Email - Facebook

Sam — Tue, 21 May 2013 15:05:23 GMT

Don't worry, our CS team can get this sorted. Just email them here.

Re: Email - Facebook

alishahesling — Tue, 21 May 2013 15:21:47 GMT

I just did that but it will send an email to the email address i can no longer acsses

Re: Email - Facebook

Liam — Tue, 21 May 2013 15:23:58 GMT

@alishahesling wrote:

I just did that but it will send an email to the email address i can no longer acsses

Try accessing that page without logging in, you should be able to specify a reply email 🙂

Liam

Re: Email - Facebook

Peter__ — Tue, 21 May 2013 15:30:26 GMT

@alishahesling wrote:

I just did that but it will send an email to the email address i can no longer acsses

Try the alternative contact form (direct link): https://www.spotify.com/about-us/contact/contact-spotify-account/

Peter