topic Re: Changing my debit card in Archived content

Changing my debit card

Jyloca — Thu, 23 May 2013 06:12:04 GMT

I would like to Change my old debit card to my new debit card but I don't know how to get to that option?

Re: Changing my debit card

Adam — Thu, 23 May 2013 08:13:09 GMT

You should be able to update your payment info here. Just click 'change payment method or card details'. Let us know if you have any issues.

Re: Changing my debit card

majorhammer — Fri, 07 Jun 2013 05:33:07 GMT

Everytime I get on the page where you can add a new credit card; I click on Visa, then click change. I type in the new info(for the new card I would like to start paying with) and when I submit I get directed to a page that says "sorry could not update payment details". Basically, I want to remove my old debit card and use my new one. Any help would be great

Re: Changing my debit card

Jamie — Fri, 07 Jun 2013 09:19:15 GMT

majorhammer - To begin with, please double check that your card fits all the requirements listed here. If this is the case, get in touch with Customer Support who will be happy to provide further assistance.