topic Re: Wrong song playing, solution needed. in Archived content

Wrong song playing, solution needed.

Zaronthos — Fri, 24 May 2013 09:13:37 GMT

Hello,

I have been using Spotify for a long time now, but the past few months I keep getting errors and a new issue that came up recently is that when I select a song to play, it plays another song from somewhere in the album or artists playlist. It seems like each song is connected to another song because it does not select a random song. When I click song A, it will play song B. But when I select song B it will play song C etc. Even after rebooting Spotify several times it will still give me the same problem, I never know when it will go away.

I have been a premium Spotify user for almost a year now, and this is the first time I stopped my premium account and went back to basic or even to not using Spotify anymore because I won't pay for a program that is not working in order. Music is there to give me relaxation, not stress and that is just what these problems and errors give me. I hope this issue is fixed soon and I can go back to using Spotify.

Kind Regards.

Re: Wrong song playing, solution needed.

Jamie — Fri, 24 May 2013 09:36:36 GMT

Hi Zaronthos,

That's very strange and not something I've come across before!

In these instances it's always a good idea to start off with a clean reinstallation in order to rule out the most obvious issues.

To reinstall Spotify, please follow the instructions here.

Once this is done, play a couple of tracks and let us know if this issue is persisting.

Re: Wrong song playing, solution needed.

Zaronthos — Fri, 24 May 2013 09:57:19 GMT

Hello,

First of all thanks for the quick reply!

I uninstalled and installed spotify before and this did solve the problem. But as it came back I just wanted to ask if this was a common issue or if it was something new. As you said the reinstall did the trick but if the problem comes back again I can't keep reinstalling Spotify as the only solution.

I looked it up and some other people had similar posts about this, so it might be something with an older version of Spotify?

It's fixed again for now, thank you.