topic Re: Facebook/Spotify logging in issues. in Archived content

Facebook/Spotify logging in issues.

figglywiggly72 — Tue, 28 May 2013 13:32:17 GMT

I deleted my facebook today, and since my spotify is attached to my facebook login I couldnt listen to music unless I reactivated my facebook. Which I did until I can find a way to change it so my facebook is not tied with my spotify account. Is there any way I can change my email? The key is to not lose my playlists here.

Re: Facebook/Spotify logging in issues.

Peter__ — Tue, 28 May 2013 13:38:26 GMT

Hey! Welcome to the community 🙂

If your account was created with Facebook then there is no way to disconnect that account from Facebook, meaning you need to keep your Facebook active to use that account. If you want to stop using Facebook, you will need to migrate over to a new dedicated Spotify account. If you get in touch with the customer services team directly using the online contact form they will be able to assist you in making a new account and moving all of your playlists (and subscription) over to it for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Re: Facebook/Spotify logging in issues.

figglywiggly72 — Tue, 28 May 2013 20:44:46 GMT

Thanks for the reply and help.