https://community.spotify.com/t5/Archived-content/premium/m-p/428848#M52644 <P>Hey <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> <P>&nbsp;</P> <P>Sorry for the english reply! Just to let you know I have removed your personal details from your post, just to protect your privacy <span class="lia-unicode-emoji" title=":winking_face:">😉</span> (Best not to post those details in public).&nbsp;</P> <P>&nbsp;</P> <P>Have you added your new card to your&nbsp;<A href="https://www.spotify.com/account/overview/" target="_self">online account</A>&nbsp;and then resubscribed?&nbsp;</P> <P>&nbsp;</P> <P>If you would prefer some support directly get in touch with the customer services team using the <A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank">online contact form</A> and they will be able to assist you further with this via email <span class="lia-unicode-emoji" title=":winking_face:">😉</span>&nbsp;<BR /><BR />If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.<BR /><BR />Peter</P> Fri, 31 May 2013 15:26:22 GMT Peter__ 2013-05-31T15:26:22Z https://community.spotify.com/t5/Archived-content/premium/m-p/428760#M52643 <P>Hej</P> <P>Har haft o betalat för premium ganska länge . Mitt problem nu är att jag har fått nytt betalkort</P> <P>o därför har inga pengar kunnat dragits från mitt konto. Jag försöker skriva in det nya o få premium igen</P> <P>men det går inte, The payment fail står det hela tiden.&nbsp;</P> <P>Snälla vad ska jag göra.</P> <P>MVH barbro Nyborg/Barbekst</P> <P><EM>[Snip-Email+Number(Privacy)-Peter]</EM></P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 31 May 2013 15:26:46 GMT https://community.spotify.com/t5/Archived-content/premium/m-p/428760#M52643 Höst2012 2013-05-31T15:26:46Z https://community.spotify.com/t5/Archived-content/premium/m-p/428848#M52644 <P>Hey <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> <P>&nbsp;</P> <P>Sorry for the english reply! Just to let you know I have removed your personal details from your post, just to protect your privacy <span class="lia-unicode-emoji" title=":winking_face:">😉</span> (Best not to post those details in public).&nbsp;</P> <P>&nbsp;</P> <P>Have you added your new card to your&nbsp;<A href="https://www.spotify.com/account/overview/" target="_self">online account</A>&nbsp;and then resubscribed?&nbsp;</P> <P>&nbsp;</P> <P>If you would prefer some support directly get in touch with the customer services team using the <A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank">online contact form</A> and they will be able to assist you further with this via email <span class="lia-unicode-emoji" title=":winking_face:">😉</span>&nbsp;<BR /><BR />If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.<BR /><BR />Peter</P> Fri, 31 May 2013 15:26:22 GMT https://community.spotify.com/t5/Archived-content/premium/m-p/428848#M52644 Peter__ 2013-05-31T15:26:22Z