topic Re: Server Error when I try to upgrade in Archived content

Server Error when I try to upgrade

TheMikeBest — Tue, 11 Jun 2013 14:38:20 GMT

After signing in through my Facebook account, telling it to upgrade me to Premium and selecting Visa as my payment method, I keep getting this error message.

Re: Server Error when I try to upgrade

Peter__ — Tue, 11 Jun 2013 14:45:11 GMT

Hey! Welcome to the community 🙂

Sorry I can't seem to see the image you have posted. Would you be able to update it to an image host site such as http://imgur.com/ and then post the link here?

Peter

Re: Server Error when I try to upgrade

TheMikeBest — Tue, 11 Jun 2013 22:21:02 GMT

For some reason, the screenshot of it isn't showing up anymore. Here's the text of it:

Secure Connection Failed


          An error occurred during a connection to secure.payment.netgiro.com.

The response from the OCSP server was corrupted or improperly formed.

(Error code: sec_error_ocsp_malformed_response)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

Re: Server Error when I try to upgrade

Peter__ — Wed, 12 Jun 2013 10:42:27 GMT

Hoping this was just a temporary blip, are you still having issues?

Peter

Re: Server Error when I try to upgrade

TheMikeBest — Wed, 12 Jun 2013 11:55:52 GMT

The error continued all night, and for awhile I couldn't even log into the support forums. Restarting and clearing cookies made no difference: whenever I tried to log into the forums, I kept being told that I needed an email address to receive a lithium token.

A little before 8 AM, though, both errors disappeared. My payment to Spotify just went through.

Re: Server Error when I try to upgrade

Peter__ — Wed, 12 Jun 2013 12:30:38 GMT

Awesome glad to here it! I don't have an explanation why it didn't work before though!

If you have anymore issues, don't hesitate to post 😉

Peter