Paypal payment failed

mjtsprengers — Sat, 15 Jun 2013 09:53:34 GMT

Hi,

Normally I pay for my premium account via paypal/pre-paid creditcard.

This was no problem but the last payment failed and I don't know why. Ballance is OK. Nothing changed

Does somebody has knowledge of Paypal's changed any requirements like the confirmation of your creditcard within Paypal I suddenly see in my Paypal account. Is this the reason the payment failed?

Is this recently introduced ( can't find any Paypal history of the 1,5 euro test payment involved partt of the confirmation proces)

Anyway I confirmed the card but this will take some days. Will Spotify retry this last payment or must I perform a manually payment once. I do not want to be disconencted from the Premium service

Re: Paypal payment failed

Liam — Sat, 15 Jun 2013 10:26:42 GMT

To pay with Paypal you have to have a bank card linked to you account.

If the payment has failed, Spotify will try again in a day or two. If that also fails, you'll be moved to the free subscription and will have to resubscribe to premium.

Liam

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Paypal payment failed

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