topic Re: Double billing in Archived content

Double billing

davidlieberman — Tue, 18 Jun 2013 17:49:11 GMT

Hello - I signed up for a free month of service of Spotify, but then decided to purchase an annual subscription for $119.88. I was charged the $119.88 and it is pending as of June 17 on my credit card, but I was also charged an additional $4.99 on the same card on June 15....looks like i was charged for both a one-month fee as well as the annual fee....please reverse the $4.99 fee. as soon as possible.

David Lieberman

liebermandavid

Re: Double billing

Liam — Tue, 18 Jun 2013 17:52:48 GMT

Hi, payment issues can only be dealed with by the payments team. You can contact them using the Support Form 🙂

Liam

Re: Double billing

Sam — Tue, 18 Jun 2013 18:15:23 GMT

davidlieberman - Someone should get back to you shortly. Don't worry, you won't be left out of pocket.