https://community.spotify.com/t5/Archived-content/Subscriptiom-cancellation/m-p/452512#M54754 <BLOCKQUOTE><HR />@user-removed wrote:<BR /> <P>I have cancelled my subscription on the 19/06/2013. My subscrption cycle ended on the 21/06/2013. Why is my credit still being charged and my account is still active</P> <HR /></BLOCKQUOTE> <P>Hey! Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Does your&nbsp;<A href="https://www.spotify.com/account/overview/" target="_self">online profile</A>&nbsp;say your account is on Spotify free?&nbsp;<BR /><BR />If so, but you have been billed you will need to get in touch with the customer services team directly using the <A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank">online contact form</A> and they will be able to investigate what has happened a little closer for you.&nbsp;<BR /><BR />If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.<BR /><BR />Peter</P> Sun, 23 Jun 2013 10:30:05 GMT Peter__ 2013-06-23T10:30:05Z https://community.spotify.com/t5/Archived-content/Subscriptiom-cancellation/m-p/452416#M54753 <P>I have cancelled my subscription on the 19/06/2013. My subscrption cycle ended on the 21/06/2013. Why is my credit still being charged and my account is still active</P> Sun, 23 Jun 2013 07:09:08 GMT https://community.spotify.com/t5/Archived-content/Subscriptiom-cancellation/m-p/452416#M54753 user-removed 2013-06-23T07:09:08Z https://community.spotify.com/t5/Archived-content/Subscriptiom-cancellation/m-p/452512#M54754 <BLOCKQUOTE><HR />@user-removed wrote:<BR /> <P>I have cancelled my subscription on the 19/06/2013. My subscrption cycle ended on the 21/06/2013. Why is my credit still being charged and my account is still active</P> <HR /></BLOCKQUOTE> <P>Hey! Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Does your&nbsp;<A href="https://www.spotify.com/account/overview/" target="_self">online profile</A>&nbsp;say your account is on Spotify free?&nbsp;<BR /><BR />If so, but you have been billed you will need to get in touch with the customer services team directly using the <A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank">online contact form</A> and they will be able to investigate what has happened a little closer for you.&nbsp;<BR /><BR />If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.<BR /><BR />Peter</P> Sun, 23 Jun 2013 10:30:05 GMT https://community.spotify.com/t5/Archived-content/Subscriptiom-cancellation/m-p/452512#M54754 Peter__ 2013-06-23T10:30:05Z