topic Re: Upgrade Problem in Archived content

Upgrade Problem

nadini — Thu, 27 Jun 2013 13:19:49 GMT

Hi,

I have upgraded my account to unlimited. But spotify still says, that I have used the time limit for this month. I have already received a copy of the receipt.

thanks for your help

Nadine

Re: Upgrade Problem

Sillyr — Thu, 27 Jun 2013 13:53:26 GMT

Hi
I have the same problem, but with spotify premium...

Re: Upgrade Problem

Originalutter — Thu, 27 Jun 2013 13:55:58 GMT

Same for me, with premium...

Re: Upgrade Problem

Meeshieb — Thu, 27 Jun 2013 14:08:16 GMT

I just upgraded to premium but when I go to access my playlists it says i need to be a premium user. I already reinstalled and rebooted my phone. Nothing works super annoyed!

Re: Upgrade Problem

TomZero — Thu, 27 Jun 2013 14:11:28 GMT

I've upgraded to Unlimited and although I can play songs now I am still getting all the ads inbetween. I have logged in and out repeatedly, deleted temporary internet files etc but made no difference. Is there anyway to contact the people at Spotify for help?

Re: Upgrade Problem

Adam — Thu, 27 Jun 2013 14:37:10 GMT

Hi guys, just to let you know we're looking into this. Make sure you try logging out/in (try again now if you've already tried it).

Re: Upgrade Problem

Meeshieb — Thu, 27 Jun 2013 14:43:14 GMT

Yay it works!! Thank you so much