Nonsense feedback

miskidomleka — Sat, 29 Jun 2013 16:29:05 GMT

Might be in the wrong forum, but I am not sure which one would be better.

So I quite often report non-gapless albums via the online feedback form. Probably in vain, because they rarely get fixed, but I still keep doing it,

A while ago, in addition to (falsely) reassuring automatic confirmation email, I started reciving requests to provide feedback about my "support experience". People, stop doing it, it;s pathetic. I cannot answer if the team understood my problem, if thei responses were relevant, or if I am satistfied with my "experience" because there is no experience and no response!

Re: Nonsense feedback

Adam — Tue, 27 Aug 2013 15:02:12 GMT

Hey there, sorry for the lack of response to this post.

It's not an ideal situation but the method of reporting content is identical to getting in touch with any other issue. That means, even though you probably won't get an advisor response from us, you will get a feedback request. Hopefully it's something we'll be able to streamline at some point but for now you're probably best setting up a spam filter for those kinds of emails.

topic Re: Nonsense feedback in Archived content

Nonsense feedback

Re: Nonsense feedback