topic Re: Cannot use Spotify free in Archived content

Cannot use Spotify free

mayrus — Mon, 01 Jul 2013 09:49:50 GMT

I get a message saying my 10 hours are already used. I thought I could use it for free with the advertisement...

Re: Cannot use Spotify free

Joe — Mon, 01 Jul 2013 09:54:58 GMT

It is free but after six months you only for 10 hours a month, split into 2.5 hours a week I'm afraid. More detail is in this faq.

Re: Cannot use Spotify free

mayrus — Mon, 01 Jul 2013 10:16:14 GMT

I only used it for 2 weeks...

Re: Cannot use Spotify free

Joe — Mon, 01 Jul 2013 10:39:40 GMT

You didn't subscribe some time ago and just came back to Spotify? It is possible that something has gone wrong at Spotify's end. I suggest you submit an online contact form and someone at Spotify will look into this for you. If you get an automated reply, make sure to reply to it directly (even if it's from a no reply) and it will be sent to the Spotify staff.