topic Re: Hi in Archived content

Hi

wishmaster76 — Fri, 05 Jul 2013 11:46:28 GMT

I bought a spotify gift card today and try to redeem the pin code in one of the menu which say redeem code but i get the error " The Premium code you entered is invalid. Please check that you have typed it correctly." what should i do?

Thanx in advance.

Re: Hi

Adam — Fri, 05 Jul 2013 11:50:03 GMT

Hey there, welcome to the Community.

Where did you buy the card from? If it was from a store, do you know if the store activated it for you?

Re: Hi

wishmaster76 — Fri, 05 Jul 2013 11:55:02 GMT

I bought it from a store called "Meny" in oslo but did they have to activate it?

Re: Hi

Adam — Fri, 05 Jul 2013 12:03:54 GMT

Okay, the card should be fine but we'll need our lovely payments team to check the code itself and figure out why it's not working. Get in touch here and they'll get back to you as soon as they can. It's worth including the code itself in your message to speed things along.

Re: Hi

wishmaster76 — Fri, 05 Jul 2013 12:25:39 GMT

Thanx a lot, I`ve been there and they activate it for me and now its working perfectly. Thank you again and have a nice weekend 🙂

Re: Hi

Adam — Fri, 05 Jul 2013 13:36:09 GMT

We're all Living For The Weekend here as it's sunny and nice for once! 🙂

(England, if you're curious)