topic Inbox Trouble in Archived content

Inbox Trouble

kputschko — Sun, 07 Jul 2013 19:59:09 GMT

A friend has informed me that there are two instances of my name when he goes to share music with me. One of them sends a music link to my FB account inbox, while the other sends the music directly to my Spotify inbox. I am not sure if this is a recent problem, because I had taken a break from Spotify for over a year and just came back to it last month. It would be best if I could recieve shared music in both ways, but Spotify alone would be acceptable if we can't merge these two instances of my name. I would appreciate any help with this issue.

Re: Inbox Trouble

meahtenoha — Mon, 08 Jul 2013 17:22:50 GMT

Hi kputschko - Usually this means you have two accounts with us. However, I'm only seeing one at the moment.

If you could fill out our contact form and let us know all the email addresses you might have used to register it would be a big help.

We can then investigate to see what's going on here.