topic Re: My Profile shows up as Unknown User in Archived content

My Profile shows up as Unknown User

user-removed — Tue, 30 Jul 2013 16:07:47 GMT

When I log into Spotify with my email/pw (NOT connected to FB), and click on my name > Profile, it comes up blank with 'Unknown User' at the top. I can't get to my list of playlists to set what is shared and what is not. I cannot search for myself with spotify:user:bezalnub because it comes up again as Unknown User. Attachment included.

How can I fix this? Thanks.

Edit: This is in Spotify Desktop application. Not web.

Re: My Profile shows up as Unknown User

cbenkert — Tue, 30 Jul 2013 16:58:15 GMT

Same like me. No activity feed, no friends or Facebook loading. General error at this moment?

Re: My Profile shows up as Unknown User

user-removed — Tue, 30 Jul 2013 16:59:32 GMT

What is weird is a friend just tried to search for me on his machine, same Spotify version, and he can pull up my profile. I however, cannot. I have tried a reinstall but no luck. I do not plan to connect back to Facebook, so I am not trying that either.

Re: My Profile shows up as Unknown User

cbenkert — Tue, 30 Jul 2013 17:02:24 GMT

i tried disconnect from FB, and connect new. And reinstalled the Windows 8 Application. Same error. And every User shown with "unknown user". Only in Desktop App.

Re: My Profile shows up as Unknown User

cbenkert — Tue, 30 Jul 2013 17:05:55 GMT

seems like a major error: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/profile-wont-load-cannot-find-the-friend-box-that-was-on-the/td-p/487460

Re: My Profile shows up as Unknown User

MissKitty614 — Tue, 30 Jul 2013 17:07:03 GMT

I am also currently experiencing this problem. My situation is slightly different though, because I have never linked my Spotify and Facebook accounts. When I click on my name and the "profile" drop down box, I get "unknown user." I checked another friend's account who also doesn't link via Facebook, and his says "unknown user" too. What's going on, gremlins?

Re: My Profile shows up as Unknown User

Blossom_m — Tue, 30 Jul 2013 17:10:05 GMT

And so is mine.. Also, my social feed doesn't load and I only see half the pictures (literally, they're cut in half) of the people that subscribed to my lists...

Re: My Profile shows up as Unknown User

user-removed — Tue, 30 Jul 2013 17:11:55 GMT

I am pretty darn sure this was working a day ago. A day ago my Activity feed would load, and everything seemed fine. Now... not so much. Just checked and yes, the Follow tab shows nothing as well.

Re: My Profile shows up as Unknown User

Peter__ — Tue, 30 Jul 2013 17:13:19 GMT

It is broken for me as well, will poke the community staff and see if they know what is going on.

Peter

Re: My Profile shows up as Unknown User

MissKitty614 — Tue, 30 Jul 2013 17:13:30 GMT

Yeah, mine worked fine up until today. (I'm on a desktop currently; haven't checked my mobile today)