topic Re: double accounts and problems in Archived content

double accounts and problems

user-removed — Fri, 02 Aug 2013 04:16:33 GMT

hi, i have a prpblem, i tried to change my account so it is an australian account. when i log in it shows that i am in australia and my australian adress. as soon as i want to play music in my chromebook from the web player it tries to log in on the old norwegian account. and since its impossible to play music in australia on my norwegian account it wont work. please help me with this.

user name is martinarff user is martin arff pedersen

Re: double accounts and problems

Taylor — Fri, 02 Aug 2013 07:25:02 GMT

Hi, and welcome to the community!

I suggest you submit an online contact form; and someone at Spotify should be able to sort that out for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂

Re: double accounts and problems

Peter__ — Fri, 02 Aug 2013 15:56:58 GMT

Just out of interest, have you tried logging out of the web app, clearing all of your cache and cookies and then logging in again?

It sounds like it might have cached some details about your account.

Peter

Re: double accounts and problems

Taylor — Fri, 02 Aug 2013 16:01:03 GMT

@Peter wrote:

Just out of interest, have you tried logging out of the web app, clearing all of your cache and cookies and then logging in again?

It sounds like it might have cached some details about your account.

Peter

Good point 😉

Anthony