topic Re: Cancel subscription in Archived content

Cancel subscription

Ben_1990 — Mon, 02 Sep 2013 02:55:51 GMT

Hello I need help to know how to cancel my subscription to spotify I just can't pay anymore so I need to do this ASAP

Re: Cancel subscription

Liam — Mon, 02 Sep 2013 10:53:41 GMT

Hi, and welcome to the community!

All you have to do is go to your subscription overview, and click the cancel subsciprion/manage subscription button.

Liam

Re: Cancel subscription

dawncash59 — Thu, 31 Oct 2013 21:46:08 GMT

i am being double charged and want to cancel subscription

Re: Cancel subscription

Joe — Thu, 31 Oct 2013 22:22:01 GMT

You can cancel your subscription from your account pages but if you are being charged twice every month the probability is that you set up two accounts, one with a username and the other with an email address.

If you get in touch with the payment team using the online contact form they can help get this sorted. If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly (even though it says not to) to speed things along.

Re: Cancel subscription

rocmon07 — Sun, 12 Jan 2014 19:41:08 GMT

Please cancel my subscription a.s
A.p

Re: Cancel subscription

Joe — Sun, 12 Jan 2014 21:32:50 GMT

You need to cancel your subscription yourself from your subscription page.

Re: Cancel subscription

iBurnin — Mon, 14 Apr 2014 07:00:29 GMT

What you will have to do is:

1. Contact Support

2. Fill in the form with cancellation request

3. Provide your DOB and Post Code (this will speed things up)

4. Press send

Normally someone will get back to you within 24h

JOB DONE...

Re: Cancel subscription

pcushing7 — Wed, 25 Jun 2014 12:41:52 GMT

Hi,

Please cancel my subscription to Spotify as of today. Thanks

I want to say I have paid for this month, my card was just charged...$9.99. Please cancel after my month is over before you charge my card again.

thanks

Pattie

Re: Cancel subscription

Joe — Wed, 25 Jun 2014 12:43:58 GMT

Hello @pcushing7 You can cancel your subscription by following the instructions here.

Re: Cancel subscription

roymcg — Wed, 25 Jun 2014 18:53:55 GMT

I am also trying to cancel my subscription. I have gone into subscription overview and then tried, without success, to get into the manage subscription section. This has been over a week now. HELP!!!

Re: Cancel subscription

Joe — Wed, 25 Jun 2014 19:07:15 GMT

@roymcg Can you go direct to the cancellation page? What browser are you using?

Re: Cancel subscription

murf004 — Sun, 29 Mar 2015 18:07:14 GMT

I'm trying to cancel my subsciption but it keep on saying it wil be automaticly renewed! WTF How is this possible anf how can i fix this!

Cheers

Murf004

Re: Cancel subscription

MattSuda — Mon, 30 Mar 2015 00:50:02 GMT

@murf004

To cancel your subscription, you need to sign into this page:

https://www.spotify.com/accounts/subscription/

Also check out the help guide:
https://support.spotify.com/learn-more/faq/#!/article/How-to-cancel-your-subscription

If you don't see a cancel option,

You might have subscribed to premium through the iPhone or iPad app.

To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.

Information on how to do this can be found here:

http://support.apple.com/en-us/HT202039

http://www.imore.com/how-cancel-or-modify-itunes-or-app-store-subscription-right-your-iphone-or-ipad

Re: Cancel subscription

hardbanddan — Sun, 31 May 2015 00:42:39 GMT

If you offered a ligit product. U wouldnt make it impossible to cancel. If anyone subscribe to this crap they're nuts spotify. Sucks

Re: Cancel subscription

hardbanddan — Sun, 31 May 2015 00:46:56 GMT

How are you supposed to sign in if you keep saying my info is incorrect

Re: Cancel subscription

llittle21 — Wed, 08 Jul 2015 12:48:26 GMT

To whom it may concern I would like to cancel my subscription with Spotify as Of July eighth 2015 exactly at 8:45 Eastern standard time I would appreciate it if they will cancel my subscription . My account is little 21@yahoo.com . Thank you

Re: Cancel subscription

Castle1984 — Sat, 24 Oct 2015 23:57:02 GMT

Where would I find the subscription page

Re: Cancel subscription

Amirkord110 — Sat, 21 Nov 2015 01:22:30 GMT

Hi,
Please cancel my subscription to Spotify as of today.
I subscribed thru fido and being via Fido, it has no option to cancel.
Thanks

Re: Cancel subscription

1228435041 — Sat, 21 Nov 2015 01:37:16 GMT

fixed

Re: Cancel subscription

abbyboo — Tue, 24 Nov 2015 04:00:54 GMT

I would like to cancel my Spotify. Account cause I do not have the money