topic Re: Unable To Switch My Payment Method in Archived content

Unable To Switch My Payment Method

Verstarkt — Tue, 03 Sep 2013 01:05:11 GMT

I'm trying to switch my payment method back over to my debit card. I originally had it linked to this account just fine, but for one month I had to use a Visa gift card. Now I'm trying to switch back over to my debit card and it won't let me. It errors out every time. The card works for everything else online except Spotify. My Premium runs out on the 9th, so I hope I can resolve this before then.

Re: Unable To Switch My Payment Method

Taylor — Tue, 03 Sep 2013 07:46:32 GMT

Hi, and welcome to the community!

I suggest you submit an online contact form; and someone at Spotify can look into it for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂