topic Account being used elsewhere issues in Archived content

Account being used elsewhere issues

xevious91 — Wed, 04 Sep 2013 21:50:20 GMT

I went home over the weekend and logged into Spotify Premium (not at all connected with facebook) with on my Brother's iPad.

I'm now back where I live and I can't play my music becuase it says my account is being used elsewhere. I called my mom, she signed out of my profile and signed into hers (which IS connected through facebook) and yet she still has all my playlists and can interrupt my streaming even though my account isn't signed in.

Re: Account being used elsewhere issues

Liam — Thu, 05 Sep 2013 09:14:27 GMT

Hi and welcome to the community!

It looks like your Mum inadvertantly linked her Facebook account to your Spotify account. This is easily fixed 🙂

If you logout and then log back in again, and go to the preferences section of Spotify, is there a 'disconnect from Facebook' button? If so, click it and within 24 hours everything should be back to normal 🙂

Liam