topic Log in error... in Archived content https://community.spotify.com/t5/Archived-content/Log-in-error/m-p/529886#M62879 I haven't been able to log in to my account because I have forgotten my password and when I ask for an email to renew my password no email comes... Help? Fri, 13 Sep 2013 21:57:12 GMT Saaraz 2013-09-13T21:57:12Z Log in error... https://community.spotify.com/t5/Archived-content/Log-in-error/m-p/529886#M62879 I haven't been able to log in to my account because I have forgotten my password and when I ask for an email to renew my password no email comes... Help? Fri, 13 Sep 2013 21:57:12 GMT https://community.spotify.com/t5/Archived-content/Log-in-error/m-p/529886#M62879 Saaraz 2013-09-13T21:57:12Z Re: Log in error... https://community.spotify.com/t5/Archived-content/Log-in-error/m-p/529888#M62880 Fri, 13 Sep 2013 21:58:41 GMT https://community.spotify.com/t5/Archived-content/Log-in-error/m-p/529888#M62880 Saaraz 2013-09-13T21:58:41Z Re: Log in error... https://community.spotify.com/t5/Archived-content/Log-in-error/m-p/530952#M62881 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/529214">@Saaraz</a>&nbsp;<span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> <P>&nbsp;</P> <P>If you have a Spotify username, try entering that on the password reset page instead of your email address, sometimes that can force the system into gear! Also be sure you check your spam/junk folders as quite often password reset emails get filtered out.<BR /><BR />If you are still having issues, get in touch with the customer services team directly using the <A href="https://www.spotify.com/about-us/contact/contact-spotify-account/" target="_self">online contact form</A> and they will be able to assist you further with this.<BR /><BR />If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.<BR /><BR />Peter</P> Sun, 15 Sep 2013 12:40:59 GMT https://community.spotify.com/t5/Archived-content/Log-in-error/m-p/530952#M62881 Peter__ 2013-09-15T12:40:59Z