topic Re: Charged when cancelled in Archived content

Charged when cancelled

tareknasr — Fri, 20 Sep 2013 21:13:41 GMT

have cancled my subscription a year ago and sitll get charged monthly to this date. I have used the customer contact form everymonth and nothing ever gets fixed. This is robbery!

Edit: Changed title as moved to own topic

Re: Charged when cancelled

Peter__ — Sat, 21 Sep 2013 11:27:55 GMT

Hey! 🙂

Would you be able to post your most recent case number (#) from when you got in touch and we can ask for it to be chased up for you asap?

The case number is in the automated email reply you get each time you get in touch.

Peter