topic Re: Payment in Archived content

Payment

Eazy_kng — Sat, 21 Sep 2013 02:28:44 GMT

I am getting charged and I canceled my account, I want a refund I have not gotten a reply back. my Case #: 00931905

Re: Payment

Taylor — Sat, 21 Sep 2013 07:31:57 GMT

Hi, and welcome to the community!

Firstly, did you reply to the automated reply you probably got sent? You need to reply to that even if it's from a no reply address so it gets sent back to the staff.

I'll also escalate that case number to the staff so they can bump it up the queue slightly.

Anthony 🙂

Re: Payment

Richard — Mon, 23 Sep 2013 09:36:27 GMT

Hey!

We dropped you an email two days ago about this. Did you get it? Be sure to check your junk/spam filters.

Just reply to that and we'll help you out 🙂