topic Re: Premium not working in Archived content

Premium not working

NVBA — Wed, 25 Sep 2013 09:42:27 GMT

As a long standing user and advocate of Spotify it saddens me when there is an issue..
My phone doesn't seem to want to acknowledge my premium account.. What's up with it Spottypeople?

Re: Premium not working

Peter__ — Wed, 25 Sep 2013 12:47:51 GMT

Hey @NVBA 🙂

Is your account still showing as premium on your online overview?

Peter

Re: Premium not working

Peter__ — Thu, 26 Sep 2013 10:36:27 GMT

Hey @NVBA 🙂

Got your PM, lets continue troubleshooting here since my inbox tends to get full pretty quickly.

Would you be able to try a clean reinstallation of the app on your phone and see if that can get you up and running again?

Peter