topic Re: Payment problem via Facebook in Archived content

Payment problem via Facebook

dmt101 — Fri, 27 Sep 2013 14:28:36 GMT

ok so im trying to buy a subscription again

i click premium at the top

get premium

then i click confirm purchase ..it then says processing and proceeds to ttake me to MY facebook page and asks for a password

i put it in and it takes me back to the confirm purchase page..

its a loop basically

Re: Payment problem via Facebook

Thedev — Fri, 27 Sep 2013 14:53:59 GMT

Hello, @dmt101! Have you tried a different browser at all? I'd also like to note that if you have two step logins on Facebook you might need to turn that off temporarily to proceed with the payment.

Re: Payment problem via Facebook

dmt101 — Fri, 27 Sep 2013 14:55:39 GMT

tried 2 other browsers and on another computer

ill try disable the two step yoke

Re: Payment problem via Facebook

dmt101 — Fri, 27 Sep 2013 14:58:06 GMT

actually i dont have two step activiated

Re: Payment problem via Facebook

dmt101 — Fri, 27 Sep 2013 15:00:32 GMT

its been fixed

it was using an old paypal account as payment

Re: Payment problem via Facebook

trinmonet — Sat, 28 Sep 2013 07:31:14 GMT

I can't figure out why they won't let me purchase a subscription

Re: Payment problem via Facebook

Thedev — Sat, 28 Sep 2013 10:48:03 GMT

Hello, @trinmonet! What error(s) are you getting?