topic Re: Account not working in Archived content

Account not working

Kierandal1 — Sun, 29 Sep 2013 13:39:45 GMT

I've tried logging in through facebook, and the username but when I log on it just shows I'm a free user and all my playlists ahve gone? But I have two accounts and when I log onto my other one it shows I'm still following the other one with the same username and stuff but it shows I'm not following anyone on spotify... If you understand? pls help

Re: Account not working

Thedev — Sun, 29 Sep 2013 14:38:12 GMT

Hello, @Kierandal1! It seems like you have two separate accounts. Don't worry! Just get in touch with the customer services team using the online contact form and they will be able to get this sorted out for you. If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly.

Re: Account not working

Kierandal1 — Sun, 29 Sep 2013 17:32:27 GMT

Ah thanks, I contacted them but I didnt realise I hda to reply Thanks for the help!