topic Re: Unsubscribe Premium in Archived content

Unsubscribe Premium

SonjaT — Mon, 06 Apr 2015 14:25:18 GMT

I realize that my account change to Premiun. I did not requested it. I want to switch to the Free service. Butt when I go to to subscription, then to subscription and payment. The option for cancel your subscription do not appear. Only this : a tick Spotify Premiun and the message Your pre-paid Premium will end on 2015-04-12. Subscribe to keep the tunes flowing, no need to re-credit your account every month. with the option Subscribe. And I want to come back to the free service I dont need the Premiun service at the moment. Also I am afraid that a monthly payment goes automatically. Best Regards

Re: Unsubscribe Premium

mendomaid — Mon, 06 Apr 2015 19:29:44 GMT

The “pre-paid" part, leads me to believe that you are fine and should just enjoy your premium service. I would keep an eye on your credit card statement to be sure though. 🙂

Re: Unsubscribe Premium

SonjaT — Tue, 14 Apr 2015 14:46:31 GMT

Thank you so much, it has change by its own to the free categorie 🙂

Re: Unsubscribe Premium

BUGGLEboy6 — Wed, 02 Mar 2016 16:12:06 GMT

I played Spotify for a month,then I could not log in,so I deleted my app.then I tried to log in again with a new password.this morning I get a text saying I. Got two Subscriptions'.

Please unsubscribe both of them,so I can start over!
. thanks Jerry Lin y.

Re: Unsubscribe Premium

BUGGLEboy6 — Wed, 02 Mar 2016 16:13:17 GMT

A operator on the phone would be nice 😊

Re: Unsubscribe Premium

msbutterfly-nl — Tue, 08 Mar 2016 09:33:56 GMT

i have the sme problem< and i want to cancel my subscribsion only its driving me crazy!!! becaus i cant!!! how did you resolve it?

Re: Unsubscribe Premium

SonjaT — Tue, 08 Mar 2016 15:14:17 GMT

It was autotically changed, but my situation was weird, because the status from normal to premium changed by its own, and the same in the other way aorund.

Re: Unsubscribe Premium

msbutterfly-nl — Tue, 08 Mar 2016 15:26:39 GMT

Ow ok...hum...I hope mine does to or else I have to pau 9.99 on a monthly bases 😞

Re: Unsubscribe Premium

mahesh — Tue, 08 Mar 2016 17:31:13 GMT

I want to cancel the premium service as i am not using it more. I just saw that my account got renewd today, is there any way i can get my money back as i cancelled the premium service on my account.

Re: Unsubscribe Premium

BUGGLEboy6 — Tue, 08 Mar 2016 17:41:13 GMT

Again I say,SPOTIFY needs live customer service operator!I haven't been able to log in for two weeks😭 I love ❤ Spotify,and I miss it!

Re: Unsubscribe Premium

angryashell — Sat, 18 Jun 2016 16:22:04 GMT

Why are you charging my acc when i have not used this and i unsubscribed as signed up by accident
Not happy

Re: Unsubscribe! Cannot access music and still being charged!

Maddi1996 — Tue, 02 Aug 2016 23:59:30 GMT

I need to be unsubscribed ASAP! I have no money to pay for this and can not even access anything on the app.
How can I be unsubscribed so I can stop paying! It's urgent...

Re: Unsubscribe Premium

nawi72 — Fri, 02 Sep 2016 13:26:14 GMT

I want to cancel the premium service as i am not using it more. I just saw that my account got renewd today, is there any way i can get my money back as i cancelled the premium service on my account.

Re: Unsubscribe Premium

Phyllisp — Mon, 07 Nov 2016 00:33:10 GMT

There is no way to unsubscribe, and that should be illegal

Re: Unsubscribe Premium

user-removed — Fri, 11 Nov 2016 12:02:30 GMT

I would like to unsubscribe due to issues with the app and being unable to play music... paying $11.99 per month without my choice of music to play is unrealistic for the price per month... every time i have unsubscribed via email it has told me that it has been successful only to be charged the amount $11.99 for the last 3 months since trying to unsubscribe... i think i will be calling up paypal and having them disable the payment if this isnt rectified! One week from today...

Re: Unsubscribe Premium

user-removed — Fri, 11 Nov 2016 12:20:19 GMT

Hi there... I'd like to unsubscribe from Spotify all together I tried to do it about 2-3months ago as I don't use it often to be able to justify the $11.99 amount per month... I tried to deactivate it from my email and it said it was successful then as the next month rolled around it charged me again... I've been looking for a way to contact you guys directly and haven't be able to speak to anyone plus trying to find another way to deactivate the payments and unsubscribe... Please have this rectified otherwise I may get PayPal involved as I can't afford $11.99 every month being a student and on government benefits... Please answer asap
Friendly regards.

Re: Unsubscribe Premium

Youniiq — Fri, 11 Nov 2016 14:33:47 GMT

I would like to cancel my premium account. Can you please help me.

Thanks!

Re: Unsubscribe Premium

msbutterfly-nl — Fri, 11 Nov 2016 15:59:30 GMT

Yeah! My subscribsion Has been canseled!!!
Tot everyone Who Has the samen problem's with unsubscribing....Just go to your bank and cancel the payment.
And a day later you get an email from Spotify that you subscribsion Has been canceled.
Ps. Forgive for any (ik think alot) mistakes in my writing.

Re: Unsubscribe Premium

dmk1991 — Fri, 10 Feb 2017 16:27:59 GMT

I unsubscribed my account last month and have been charged yet again,what is the story on this matter?

Re: Unsubscribe Premium

dlwlgus1566 — Mon, 13 Feb 2017 16:37:18 GMT

I didn't apply for subscribe 'spotify premium'. I wanna cancel it.