topic Re: Subscription cancellation in Archived content

Subscription cancellation

ThejMan — Thu, 03 Oct 2013 13:40:56 GMT

Hello,

When i cancel my premium subscription now, will i still be able to use the remaining days? I just payed for a month but dont want to do this anymore.

Thanks in advance,

Re: Subscription cancellation

user-removed — Thu, 03 Oct 2013 13:50:38 GMT

Hey there ThejMan and welcome to the community!

I hope you have great day.

I know you want to cancel your service, but is there any questions where I can help you? If you have problems with Spotify, I can try to help you with these!

If you still want to cancel your sub, you can use it to the end.

Sad to see if you go, after that you can enjoy Spotify Free. You're welcome back for one month or more Unlimited or Premium at any time.

Have a lovely day!

Re: Subscription cancellation

Peter__ — Thu, 03 Oct 2013 13:51:15 GMT

Hey @ThejMan 🙂

Yes, your account will remain on premium until your next renewal date at which point if you have cancelled it will revert to Spotify free.

Peter

Re: Subscription cancellation

ThejMan — Thu, 03 Oct 2013 13:59:15 GMT

Thank you for these answers.

I would like to cancel because i do not have the money right now, maybe later.

By the way it would have been nice to let users know when their free period ends and they will be billed for further use.

Re: Subscription cancellation

user-removed — Thu, 03 Oct 2013 17:04:45 GMT

@ThejMan wrote:

Thank you for these answers.

I would like to cancel because i do not have the money right now, maybe later.

By the way it would have been nice to let users know when their free period ends and they will be billed for further use.

Hey there.

I understand you.

You're very welcome to use Spotify in Free mode. You can listen music in 160 kbps quality with ads and time limits.

It's great free music! Stay with Spotify - Free service is also good 🙂

Re: Subscription cancellation

Isaac_Sasso — Thu, 31 Oct 2013 09:23:49 GMT

Hi, I've just cancelled my subscription and it says it will end on the 14/11 but I was just wondering, will I still get charged? This probably,sounds like a stupid question but I really need to know

Thanks

Re: Subscription cancellation

Joe — Thu, 31 Oct 2013 10:48:38 GMT

It shouldn't renew if your cancellation worked. You can probably tell by seeing if it says it will be renewed under your Subscription Status here.

Re: Subscription cancellation

Peter__ — Thu, 31 Oct 2013 11:17:09 GMT

@Isaac_Sasso wrote:
Hi, I've just cancelled my subscription and it says it will end on the 14/11 but I was just wondering, will I still get charged? This probably,sounds like a stupid question but I really need to know

Thanks

If your online overview says your account is going to revert to Spotify free on 14/11 then you won't be billed again 😉

Peter

Re: Subscription cancellation

ctheresa — Sun, 15 Dec 2013 20:54:40 GMT

I never intended to pay for Spotify. I signed up for the free account. I want to cancel my account unless there is an option for free unlimited.

Re: Subscription cancellation

Peter__ — Sun, 15 Dec 2013 21:14:10 GMT

What does your subscription overview say @ctheresa ?

Re: Subscription cancellation

armonkman — Mon, 14 Apr 2014 21:08:26 GMT

how do i turn off shuffle play?

Re: Subscription cancellation

armonkman — Mon, 14 Apr 2014 21:09:06 GMT

how do I cancel my premium subscription?

Re: Subscription cancellation

Joe — Mon, 14 Apr 2014 21:14:48 GMT

What are you using spotify on?

@armonkman wrote:

how do i turn off shuffle play?

Re: Subscription cancellation

Joe — Mon, 14 Apr 2014 21:15:52 GMT

Cancellation page is here - https://www.spotify.com/account/subscription/cancel/

@armonkman wrote:

how do I cancel my premium subscription?

Re: Subscription cancellation

armonkman — Mon, 14 Apr 2014 21:17:37 GMT

how do I stop shuffle play? I am on an iphone 5.

Re: Subscription cancellation

Joe — Mon, 14 Apr 2014 21:25:55 GMT

Play a track, then tap the track name at the bottom of the screen to go to the now playing screen, hit the "i" in the top left corner and there is a shuffle option there.

Re: Subscription cancellation

mborries5965 — Tue, 29 Apr 2014 06:24:21 GMT

I have tried to cancel my subscription to Spotify, don't have the money right now, but I don't see where the cancellation went through. How to I know for sure I won't get charged next month?

Re: Subscription cancellation

Peter__ — Tue, 29 Apr 2014 09:26:01 GMT

If you have cancelled your online overview will say your account will revert to Spotify free:
https://www.spotify.com/account/overview/