topic Re: I've lost everything! in Archived content

I've lost everything!

user-removed — Fri, 11 Oct 2013 14:22:40 GMT

Hi guys! Today I entered into Spotify and I have discovered that I've lost everything!
No followers or following and no playlist!
Maybe this is a problem with facebook and I accidentally compromised the connection between spotify and facebook.
Is it possible to have all my datas back?? Please!!

Re: I've lost everything!

Peter__ — Fri, 11 Oct 2013 15:37:50 GMT

Hey @user-removed 🙂

Have you tried the steps in this post?

Peter

Re: I've lost everything!

user-removed — Sat, 12 Oct 2013 14:29:35 GMT

Thank you Peter!! I did those steps many times but it didn't work.

I've read into another post that maybe this is a problem with facebook. In fact I cancelled the authorization for many app in facebook. Maybe I made a mistake and cancelled spotify authorization.

Do you know if it's possibile to find my old datas?

Re: I've lost everything!

Peter__ — Sat, 12 Oct 2013 14:37:50 GMT

Best thing to do is get in touch with support here and they can have a look into your accounts Spotify side for you, see what is going on there.

Peter