topic trouble logging in in Archived content

trouble logging in

saronbennett — Fri, 11 Oct 2013 17:53:26 GMT

I reset my face book password because it and my spotify got hacked, but I still cant lon in to spotify

Re: trouble logging in

Peter__ — Fri, 11 Oct 2013 17:59:17 GMT

What error message are you getting when you try and login?

Peter

Re: trouble logging in

saronbennett — Fri, 11 Oct 2013 18:00:50 GMT

Pretty sure 402

Re: trouble logging in

Sam — Fri, 11 Oct 2013 20:02:20 GMT

saronbennett - Hey! Is that the exact error code you get?

Re: trouble logging in

saronbennett — Sat, 12 Oct 2013 03:39:47 GMT

Actually I think it was 404. Not 100 percent sure because it wont even let me get into my account

Re: trouble logging in

Peter__ — Sat, 12 Oct 2013 12:00:42 GMT

@saronbennett wrote:
Actually I think it was 404. Not 100 percent sure because it wont even let me get into my account

Error 404 is normally a temporary login error, would you be able to try a clean reinstallation and see if that makes any difference?

Peter

Re: trouble logging in

saronbennett — Tue, 15 Oct 2013 02:51:15 GMT

Nah didnt work. Its been months since this happened at this point I cant even get past it telling me my user name and password are incorrect. I just need my password and possibly username reset.

Re: trouble logging in

Peter__ — Tue, 15 Oct 2013 10:14:07 GMT

Might be worth trying a password reset and see if that makes any difference?

Peter