https://community.spotify.com/t5/Archived-content/I-have-spotify-premium-problems/m-p/12097#M7346 I have a premium account set up to my debit card and there is definitely money on there to cover the $10 a month. However, the site is saying that I am not registered for premium that I am registered for free. If I'm paying for premium why am I not able to use it? Wed, 29 Feb 2012 13:57:54 GMT Whipstick 2012-02-29T13:57:54Z https://community.spotify.com/t5/Archived-content/I-have-spotify-premium-problems/m-p/12097#M7346 I have a premium account set up to my debit card and there is definitely money on there to cover the $10 a month. However, the site is saying that I am not registered for premium that I am registered for free. If I'm paying for premium why am I not able to use it? Wed, 29 Feb 2012 13:57:54 GMT https://community.spotify.com/t5/Archived-content/I-have-spotify-premium-problems/m-p/12097#M7346 Whipstick 2012-02-29T13:57:54Z https://community.spotify.com/t5/Archived-content/I-have-spotify-premium-problems/m-p/12167#M7347 <P>Hey Whipstick!</P> <P>&nbsp;</P> <P>The reason your account is on free is because the last Premium payment didn't go through.&nbsp;</P> <P>&nbsp;</P> <P>I recommend making sure you card still meets all of the necessary requirements to work on our site (especially being open for e-commerce and foreign transactions):&nbsp;<A href="http://www.spotify.com/help/faq/premium/payment-problem/" target="_blank">http://www.spotify.com/help/faq/premium/payment-problem/</A></P> <P>&nbsp;</P> <P>Another option is opening a PayPal account and paying via that method.&nbsp;</P> <P>&nbsp;</P> Wed, 29 Feb 2012 14:41:52 GMT https://community.spotify.com/t5/Archived-content/I-have-spotify-premium-problems/m-p/12167#M7347 meahtenoha 2012-02-29T14:41:52Z